The Project Process
The following sections cover various elements of a typical project. These sections are not intended to be complete; there are numerous omissions. Please bear in mind that this page attempts only to explain, in broad strokes, the services we provide. If you require further information, please contact us.
All our offerings include our project management service to ensure that you get what you want, when you want it. Our customer web site offers a view port on the status of your projects: browse reports, check schedules, make queries all in a few simple mouse clicks.
Our project management service is our guarantee to you that we will get the job done on time and to budget. We will win your confidence through our professional planning and timely follow-through.
Capturing your vision on paper requires an understanding of your business and of the available technical tools. Our advisors and analysts are on hand to transform your ideas into a concrete functional specification. This specification forms the common ground between your business logic and our enabling technologies.
Whether you are looking for a complex, scalable business-to-business system, or a simple intranet portal, we will condense your requirements into a relevant brief. We will not overlook critical issues, or infest your system with useless features.
With a functional specification in place, we will draw upon our in-house skills to produce a detailed breakdown of the project in terms of the hardware, software and network requirements, scalability, availability and reliability provisioning, security concerns, maintenance and future-proofing issues, time scales and costings.
With the detailed breakdown in place, you will have all the information and confidence you need to make the business decision to proceed.
With your acceptance of our proposals, our implementation teams will begin sculpting your vision. You will be able to monitor the progress of these highly motivated, highly skilled teams as they work, through our customer web site (see Project Management above). Numerous checkpoints will be scheduled, where we will demonstrate the complete interface functionality and visual design work with a view to garnering and acting upon your feedback.
Your new system be rigorously tested and assessed against our quality benchmarks.
Once the elements of your project are complete, we do not walk away. From deploying the live system to providing polished documentation, our duty is to ensure your original desires are realised. Only once this is achieved will we seek sign off on the development process.
Our commitment to you does not end when the development completes. We seek to establish ongoing relationships with our customers. We offer a range of support services to ensure that your new system runs continuously and behaves consistently. We will also remain on hand to spot avoidable problems and exploitable opportunities for you.